PRIVACY POLICY

PRIVACY POLICY

This privacy policy (hereinafter, “Privacy Policy”) informs you about the data processing carried out in SIGE for users (the “Users”) who visit the website (hereinafter, the “Website” or the “Website”). SIGE values ​​your trust as a User and your privacy, and for this reason it explains below how your data is processed. If you have any questions or want to receive more information in this regard, you can write to SIGE at: sige@sige-bs.com

 

  1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller is the one who decides the purpose for which your personal data is used, in this case, SERVEIS INTEGRALS GESTIONS EXTERNES, S.L.P. (“SIGE”) with NIF B63213052 and registered office at C/ Aribau, no. 198, 1st floor, 08036, Barcelona

 

You can contact the SIGE Data Protection Delegate (“DPO”) at the following email: sige@sige-bs.com

 

  1. WHAT DATA IS PROCESSED IN SIGE?

Personal data (“Data”) is any information about an identified or identifiable natural person (the “Interested Party” or “Data Owner”). The personal data that SIGE processes come from the information that you as a User provide us by filling in the forms that you will find on the Web, by browsing the Web, by enrolling in our programs and/or buying through the web and/or by sending us your questions or requests for information.

 

In each SIGE form, indicate the contact information that it necessarily needs to be able to attend to your query or request by means of an asterisk. The data that is not marked as mandatory through an asterisk will be completely optional. Only the data necessary for each purpose is collected. Keep in mind that, if you do not provide the mandatory information, SIGE may not be able to attend to your query or request or manage the treatment.

 

Keep in mind that it is your responsibility to provide truthful Data and keep it updated, so SIGE reserves the right to exclude from the services and/or cancel them, Users who provide false, incorrect Data or without the proper authorization of the Interested party, without prejudice to our right to exercise any corresponding legal actions.

 

  1. FOR WHAT PURPOSE DOES SIGE TREAT YOUR DATA?

SIGE will process your Data for the following purposes:

 

  1. CONTACT. If you contact SIGE through the channels enabled in this regard, by email or any means made available to you, SIGE will use the contact information and details that you provide to adequately attend to your queries or requests, which includes the possibility of contacting you through different means and the referral of the same to the corresponding managers so that they can give you an answer.

 

  1. NAVIGATION THROUGH OUR WEBSITE. Through the use of cookies and other technologies, SIGE can statistically measure and analyze browsing traffic, usability and your experience as a User on the Web. The installation and use of cookies depends on the settings you make both in the cookie banner and through your browser.

 

 

  1. WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis for contact with SIGE is the consent you have given through registration in the corresponding forms. In some cases, the processing of your Data when you contact SIGE may rely on the execution of pre-contractual measures if these are necessary to attend to the query.

 

The legal basis for the processing of your data in relation to browsing the Web is consent, which you provide when the installation of cookies is accepted, and which you can revoke or configure at any time through the configuration panel. You can find more information about the use of cookies in the SIGE Cookie Policy.

 

Remember that you can revoke your consent at any time. You can also oppose continuing to receive commercial communications in the manner indicated in the footer of each communication.

 

  1. FOR HOW LONG ARE YOUR DATA KEPT?

Your Data will be kept for the period necessary for the purpose for which they were collected, and specifically:

  1. In relation to the Data that you provide to SIGE to make inquiries or contact SIGE, we will process the data for as long as it is necessary to respond to your query or request and/or allow you access to the services, as well as, where appropriate, during the time necessary to attend to possible claims or queries on your part.
  2. In relation to Web browsing Data, until you revoke your consent and at most during a period of 1 year. In any case, the information on web traffic is deleted periodically, so that SIGE will only keep statistical data on anonymous use (without identification of Users).

 

Once the data is no longer needed for the purpose for which they are processed, they will remain blocked for the sole purpose of addressing any liability or obligations that may arise from their processing.

 

  1. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Your data may be communicated to service providers that help SIGE to carry out its activity, for example, computer tools, technical support services, payment providers, financial services, etc.

 

Some of the mentioned providers may have processing and/or support centers located outside the European Economic Area (EEA). SIGE guarantees that, when your data could leave the EEA, they will maintain the same level of protection based on compliance with the provisions set forth in the European data protection regulations. In this sense, international data transfers will be made (i) to countries with an adequate level of protection declared by the European Commission (ii) based on the provision of adequate guarantees (standard contractual clauses or binding corporate regulations), or ( iii) by virtue of the authorization of the competent control authority or other cases provided for in the regulations.

 

To receive more information about international data transfers or obtain confirmation or a copy of the guarantees used, you can contact SIGE at sige@sige-bs.com

 

In the cases in which it is necessary to comply with the legal obligations of SIGE, the data may be communicated to the Public Administration and to the State Security Forces and Bodies.

 

  1. REGISTRATION AND MONITORING OF CORPORATE ACCOUNTS ON WEB SOCIAL NETWORKS

In the case of the profiles that SIGE maintains in the different social networks linked from this Website, for example, through plugins or third-party applications, your data may be processed under other privacy policies of the owners of said social networks.

    

The use of such connectors is voluntary. If you choose to use them, you will be authorizing the communication of your personal data (IP address, browsing data) to the aforementioned social networks and SIGE will not be responsible for the subsequent treatment that they may carry out with your data. SIGE recommends that you visit the terms and conditions of use of said platforms prior to your interaction on social networks with the SIGE profiles on said social networks.

 

The profiles on the social networks linked from this Website have been created so that you can learn more about our activity and offer different communication channels aimed at people interested in our entity and the services we offer.

 

  1. SECURITY MEASURES

SIGE has a special concern for guaranteeing the security of your personal data. Your data is stored in SIGE’s information systems, where it has adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties, for example, SIGE’s web portals use data encryption protocols. https.

 

  1. WHAT ARE YOUR RIGHTS?

As the owner of your Data, you can request confirmation as to whether your personal data is being processed and, if so, access it. Also, you can request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

 

In certain circumstances, it is possible to request the limitation of the processing of your data, in which case we will only keep them for the exercise of actions or the defense of claims.

 

You can revoke the consents given at any time. Once the revocation has been exercised, which will not be retroactive except for a legal provision that imposes said nature, your data may be kept blocked during the prescription periods established by the applicable regulations.

 

Remember that you can also oppose the processing of your data, particularly with respect to commercial communications, in which case we will not process the data, except for compelling legitimate reasons or for the exercise or defense of possible claims.

 

To exercise the aforementioned rights, write to our DPO, attaching a copy of your identity document, to any of the following addresses sige@sige-bs.com

 

To help us process your request, we ask you to indicate “Data Protection” in the subject line.

 

Likewise, if you have any questions regarding the exercise of your rights, before contacting the Control Authority, we remind you that, if you wish, you can contact us directly by writing to our DPO and we will try to help you in the best possible way.

 

Finally, we remind you that you have the right to file a claim with the competent authority on data protection (in Spain, www.aepd.es) in the event that you are aware of or consider that a fact may imply a breach of the regulations applicable in terms of data protection.